Resilient operations with AI-powered smart security
Intelligent Operations is the strategic integration of AI, automation and advanced analytics to optimize and streamline IT functions across applications, data and analytics, infrastructure, cybersecurity, and business processes. Effectively leveraging AI and Agentic AI, deeply integrated with intelligent analytics, Intelligent Operations enable real-time monitoring, predictive insights, and automated responses, allowing organizations to shift from reactive to proactive operations. It creates a holistic, adaptive environment that improves service delivery, reduces operational costs, and supports continuous innovation.
Benefits
Accelerated digital transformation and agility
Enhanced resilience across business functions
Proactive, adaptive risk mitigation
Superior customer
experience and trust
Scalable, future-ready operational model
Our offerings
In application management, intelligent operations with high degree of AI and automation, enhances performance, accelerates deployment, and reduces downtime through smart monitoring and self healing capabilities. Our cloud-enabled, open platform will sense, analyze and assist AMS teams to take swift decisions, optimize operations and prevent disruptions. Our Live Enterprise Automation Platform (LEAP) is an end-to-end platform that benefits the enterprise right from transition to steady state service delivery to sustain continuous improvements and transformation. It helps enterprises achieve significantly lower total cost of ownership (TCO) for application management with efficiencies driven by conversational AI, cognitive automation powered by BOT factory repository, business aligned operations and streamlined application management processes.
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We help business accelerate time-to-market by reducing time spent across application development lifecycle stages through automation, IPs, open source, and third-party tools. By leveraging our Global Agile methodology, enterprises achieve faster project completion. Our DevOps team provides continuous support, enhancements, and milestone measurement, improving business performance.
We help you keep pace with new trends and achieve dynamic business objectives such as:
- Higher and faster business value with business-driven IT and application development using Infosys Global Agile and DevOps.
- Technology excellence through automation, continuous delivery, application modernization, and leveraging next-generation technologies.
- Enhanced cost optimization and improved quality with cutting-edge Infosys accelerators and IP.
Intelligent operations for Cloud and Infrastructure ensure scalability, resilience, and optimal resource utilization by automating routine tasks and detecting anomalies early, leveraging AI, automation and analytics. Our purpose-fit approach comprises offerings across hybrid cloud, edge services, networks services, and service experience that enable enterprises to have an infrastructure that is secure, adaptive, and innovation-ready. Our infrastructures services are powered by our IPs, skilled talent pool, mature project execution methodologies, and supported by a robust partner ecosystem.
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As technology rapidly evolves, so do the tactics of cyber attackers. Unfortunately, many organizations remain unprepared, often taking action only after a breach has occurred. We recognize that every business is unique and that’s why we offer a flexible Managed Security Services (MSS) model tailored to meet your specific needs, empowering your organization with the right mix of people, processes, and technology to secure your most critical assets.
Our MSS framework ensures your data and infrastructure are protected using the latest technologies and industry-certified professionals. We also ensure compliance with relevant regulatory standards across industries, providing you with confidence and peace of mind.
A key component of our MSS is Cyber Next - Platform Powered Services, a holistic cybersecurity solution that delivers:
- Complete visibility into security events
- Automated threat response and remediation
- Real-time threat intelligence tailored to your environment
- Proactive vulnerability detection and management
- Continuous compliance with security and architecture standards
Our cybersecurity operations enhance threat detection and response capabilities by integrating data across systems, providing 24/7 monitoring, and leveraging machine learning along with advanced threat intelligence. This ensures rapid, intelligent responses to potential threats before they escalate.
With a global network of Cyber Defense Centers powered by state-of-the-art security platforms, we help clients continuously strengthen their cybersecurity maturity - staying resilient in an ever-evolving digital threat landscape.
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At iCompaz, our Data and Analytics Operations Services harness the full potential of AI to streamline data management, integration, and analysis. We enable real-time data processing, ensure data quality, and strengthen data governance - delivering insights that are not only accurate but truly actionable.
While many organizations are eager to adopt AI, we often find that their IT and business ecosystems are not fully AI-ready. They lack clear, executable strategies to realize the full potential of AI. That’s where we come in. Our expert-designed blueprints support organizations across all levels of AI maturity, helping them move beyond traditional data approaches and embrace intelligent, future-ready solutions.
Through Infosys Topaz, our AI-first suite of offerings, we deliver capabilities that accelerate time-to-market, maximize business value, and drive impactful transformation. From reimagining business models to innovating products and services, we help clients turn AI into a strategic advantage for long-term, sustainable success.
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Unlock the transformative potential of Generative AI and Agentic AI to deliver exponential business value and elevate human potential, powered by Infosys Topaz Generative AI BizOps Platform.
Our comprehensive Business Process Management (BPM) services span a wide array of functions, including finance and accounting, customer service, HR outsourcing, sales and fulfillment, and more. With deep domain expertise across industries, we take an integrated approach that blends AI, automation, and analytics to drive efficiency, innovation, and scalability.
Our AI-first BPM strategy focuses on embedding AI across the value chain, reimagining everything from core operations to customer interactions. This enables organizations to create more agile, intelligent, and customer-centric business models that can dynamically respond to shifting market demands and evolving consumer expectations. By prioritizing AI in digital transformation initiatives, businesses can achieve unprecedented levels of operational excellence, accelerate innovation, and gain a sustainable competitive edge, ensuring they're equipped to lead in the digital era.
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